Legal notice

Legal Notice

Last updated: 4 August 2026

Website operator

This website and online store are operated by:

Maryia Asenenka, trading as Petal Ritual
Legal status: Sole trader established in England
Business correspondence address: Sheffield, UK
Email: hello@petalritual.co.uk
Website: https://petalritual.co.uk

Petal Ritual is not currently registered as a limited company.

Contact

For questions about an order, product, delivery or the use of this website, please contact:

Email: hello@petalritual.co.uk

We normally respond within 1–3 working days, Monday to Friday. Response times may be longer during busy seasonal periods.

Petal Ritual does not offer telephone customer support or operate a public shop. Visitors are not accepted without prior arrangement.

Website platform

This online store is hosted by Shopify. Shopify provides the ecommerce platform that enables Petal Ritual to display and sell its products.

Purchases made through this website are transactions directly between the customer and Maryia Asenenka, trading as Petal Ritual. Shopify is not the seller of Petal Ritual products.

Products and services

Petal Ritual creates handmade, made-to-order products using dried and preserved flowers and other natural materials.

Information about ordering, payments, cancellations, returns, production and delivery is available in our:

  • Terms of Service

  • Returns and Cancellations Policy

  • Shipping and Delivery Policy

  • Privacy Policy

These policies form part of the terms applying to purchases made through this website.

Nothing in this Legal Notice or our other policies affects the statutory rights available to customers under applicable consumer law.

Intellectual property

Unless otherwise stated, the content of this website—including its text, photographs, videos, graphics, product designs, branding and logo—is owned by or licensed to Petal Ritual and is protected by applicable intellectual-property laws.

Website content may be viewed and shared for personal, non-commercial purposes where Petal Ritual is appropriately credited.

You must not reproduce, modify, distribute, sell, commercially exploit or present our content as your own without prior written permission.

Accuracy of information

We take reasonable care to ensure that the information published on this website is accurate and current.

Because our products are handmade using natural materials, variations in colour, size, shape, texture and placement are expected. Product appearance may also vary depending on screen and device settings.

We may correct errors or update information when necessary. If an error materially affects an order that has already been placed, we will contact the customer and explain the available options.

External links

This website may contain links to websites or services operated by third parties.

Petal Ritual does not control and is not responsible for the content, availability, security or privacy practices of external websites. The inclusion of a link does not necessarily mean that Petal Ritual endorses the third party or its content.

Customers should review the terms and privacy information of external websites before using them or providing personal information.

Liability

Nothing in this Legal Notice excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or breach of statutory consumer rights.

Further information about liability relating to use of this website and purchases is provided in our Terms of Service.

Privacy

Information about how Petal Ritual collects, uses, stores and shares personal information is available in our Privacy Policy.

Questions or requests concerning personal information should be sent to hello@petalritual.co.uk.

Governing law

This Legal Notice and the use of this website are governed by the laws of England and Wales.

Customers retain any mandatory rights and protections that apply under the laws of the country or part of the United Kingdom in which they live.

Changes to this Legal Notice

We may update this Legal Notice to reflect changes to our business, website or legal obligations. The latest version will be published on this page with an updated revision date.